E-Commerce or
Electronics Commerce is a methodology of modern business which addresses the
need of business organizations.
E-Commerce or Electronics Commerce is a
methodology of modern business which addresses the need of business
organizations, vendors and customers to reduce cost and improve the quality of
goods and services while increasing the speed of delivery. E-commerce refers to
paperless exchange of business information using following ways.
- Electronic Data Exchange (EDI)
- Electronic Mail (e-mail)
- Electronic Bulletin Boards
- Electronic Fund Transfer (EFT)
- Other Network-based technologies
Features
E-Commerce provides following features
·
Non-Cash
Payment − E-Commerce
enables use of credit cards, debit cards, smart cards, electronic fund transfer
via bank's website and other modes of electronics payment.
·
24x7
Service availability − E-commerce
automates business of enterprises and services provided by them to customers
are available anytime, anywhere. Here 24x7 refers to 24 hours of each seven
days of a week.
·
Advertising
/ Marketing − E-commerce
increases the reach of advertising of products and services of businesses. It
helps in better marketing management of products / services.
·
Improved
Sales − Using
E-Commerce, orders for the products can be generated any time, any where
without any human intervention. By this way, dependencies to buy a product
reduce at large and sales increases.
·
Support − E-Commerce provides various ways to
provide pre sales and post sales assistance to provide better services to
customers.
·
Inventory
Management − Using
E-Commerce, inventory management of products becomes automated. Reports get
generated instantly when required. Product inventory management becomes very
efficient and easy to maintain.
·
Communication
improvement − E-Commerce
provides ways for faster, efficient, reliable communication with customers and
partners.
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